There are two options we use to Remotely Access your PC/Laptop
One of our technicians will advise you on which option best suits you
Please contact us on 052-6170851 for further help and/or queries


Option 1) –  Remote access using Teamviewer

Click on link below titled “Remote Support”

  • Teamviewer will start downloading to you PC/Laptop


  • Once this has downloaded it may “pop up” otherwise you may need to click on it to open it


  •  Click on Run 
  • A log in ID will then be displayed unique to your PC/Laptop – 

ID Please provide us with “Your ID” number

  • PC Wizard will then be able to remotely access your PC/Laptop to address your issue




Option 2) Remote access using Mikogo


pcwizard techonline thumb236x140

To start downloading Mikogo Version 4, click on this Download button and follow instructions displayed below.


1. Downloading Mikogo

Windows Download

A window will appear asking “Do you want to run or save this file?” Click “Save” to download the file.

When the download is complete, double-click on the downloaded file and then click on “Run“.

If you’re using Windows Vista, at this point you may see a User Account Control window. Please click “Continue”.

2. Installation is complete

Mikogo will start from your system tray

Installation will take just a couple of moments, and Mikogo will then automatically start with the Mikogo panel appearing on your desktop along with an micon icon in your system tray.

3. Start a Mikogo Session

Start meetings from your desktop

To start a session, please click on the start symbol Start sessionand then the Start Session button.

The session will instantly start presenting you with the Participant List containing your unique 9-digit Session ID


  • Once in the site ring us on 00353 (0)52 6170851 with your Session ID number.
  • Enter your name into Your Name area.
  • Once above points are complete click on Join Session button (with left button).
  • Click on Run button which will appear on bottom of your screen.




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